We welcome your feedback about our products and service.

Please take a moment to read some of the comments we have previously received from some of our many satisfied customers....

"Totally in awe of the stunning Glass we saw while we visited the workshop on the Isle of Wight this June. Wonderful, friendly staff. Many thanks for the great day of Demonstrations and sales service. Everyone I purchased gifts for are truly delighted with their items. You really could not ask for a better place to visit."
Tracy Moon
Gillingham/Kent
20/06/2011

"Ordered a piece of glass and received it the next day. Amazing value for something made in the UK".
John Griffin
Newport, Gwent.
12/01/2009

"Thank you for sending me the beautiful blue perfume bottle with stopper. My friend was absolutely delighted with it. It arrived in perfect condition as it was so carefully packed".
Doris,
Surrey.
13/01/2009

"I purchased an Aegean Calabash vase-it catches the light beautifully and it gives me much pleasure".
Maureen,
London.
16/01/2009

"Just a very big thank you for sorting out my order. my parents who live on the island were really pleased with the vase and its great 40th wedding anniversary present for them. may thanks once again."
Tracy Almeida,
Surrey
25.01.09

"Very pleased with the service, I ordered three pieces of glass on Monday as a present and they arrived first thing Tuesday morning.
They are a gift to show 'Best of British Crafts' so I'm extra-pleased with the service. plus they look marvellous in the spring sunshine."
Susan Holmes
Berkhampsted
17/03/2009

"Very good,ordered 7pm 31st March received order 9.30am April 2nd. Great."
Mrs J Ford
Stoke-on-Trent
02/04/2009

"Alum Bay glass is fantastic. Me and my family go to the Isle of Wight every year, and every year i have to go the the needles just so i can get one of these marvellous pieces.
Now the online shop is brilliant i can get even more through out the year. FANTASTIC THANK YOU."
Samantha
Essex
18/04/2009

"Visited the Factory/shop yesterday and loved it. Brought a few bits and i am delighted with them. Will be looking to adding to my collection."
Valerie
west sussex
17/09/2009

"Thanks for the lovely service, provided by happy and relaxed staff. My husband and I spent a long while marvelling at the skill of the craftsmen in the workshop, before buying three pieces from the gift shop. Each item by design, unique - and professionally gift wrapped."
Mrs Willis
Hertfordshire